Amazon just sent 1,700 private Alexa recordings to the wrong person

Amazon just sent 1,700 private Alexa recordings to the wrong person

An Amazon user in Germany was accidentally sent 1,700 audio recordings of someone he didn't know after he requested his own data file, exercising his rights under the EU's GDPR.

The man was sent a link that allowed him to access 1,700 audio files that were not his.

On a MIRROR-demand Amazon.de it is said that the "unfortunate event" was the "result of human error". In fact, you can check what you've said to Alexa at amazon.com/alexaprivacy and delete portions or the entirety of the stored audio files. We have resolved the issue with the two customers involved and have taken steps to further improve our processes.

According to Reuters, the customer told Amazon about his access to the other person's recordings, but received no reply.

"I was very surprised about that because I don't use Amazon Alexa, let alone have an Alexa-enabled device", the customer, who was not named, told the magazine.

More news: Pat Cummins' four for leave India tottering at 54/5 in 2nd innings

Amazon also confirmed that it had apologised to the two customers and had been in touch with regulatory authorities including the European Union's General Data Protection Regulation administrators.

As Amazon.de not responded to a demand of the customers, first of all, put this data to the Tech magazine.

"The alarms, Spotify commands, and public transport inquiries included in the data revealed a lot about the victims' personal habits, their jobs, and their taste in music", revealed Germany's c't magazine. which has reviewed the trove.

From the files, coupled with Facebook and Twitter information, the magazine said it was able to identify and contact the Alexa user, whose name also was not disclosed. It also said that some of the recordings were from when he was in the shower. In May, a couple in OR found that their Amazon Echo sent a conversation to the husband's employee.

The customer contacted Amazon about the incident but nothing came out of it; he made a decision to contact CT and provided CT with a sample of the files. And Thanks to Amazon's Echo range of smart speakers and other third-party devices, it's presence in our homes is growing by the minute. The company claims that the data breach was caused by human error and not a glitch.

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